PRIVACY POLICY — Precision Proctology & Aesthetics

Information We Collect

We may collect personal information such as your name, date of birth, contact details, insurance information, and relevant medical history when you contact us, request an appointment, complete a form on our website, or receive care. This information allows us to provide accurate diagnostic evaluations, personalized treatment plans, and excellent patient care. We also collect non-personal technical information — such as browser type, device type, referring pages, and navigation patterns — to improve our website's functionality and user experience.

How We Use Your Information

Your information is used strictly to fulfill our clinical and administrative responsibilities. This includes scheduling and confirming appointments, sending appointment reminders, coordinating your care, processing billing and insurance inquiries, responding to your questions, and complying with legal and regulatory obligations. We may use de-identified information for internal quality improvement and research to enhance the care we provide. We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Protected Health Information and HIPAA

Medical information you provide in the course of care is Protected Health Information (PHI) and is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Washington State law. Our separate Notice of Privacy Practices describes in detail how your PHI may be used and disclosed and the rights you have with respect to it; a copy is available at our office and upon request. Please note that information submitted through general website forms or email is not a secure channel and should not include detailed medical information.

Communications and Consent

Your information is used strictly to fulfill our clinical and administrative responsibilities. This includes scheduling and confirming appointments, sending appointment reminders, coordinating your care, processing billing and insurance inquiries, responding to your questions, and complying with legal and regulatory obligations. We may use de-identified information for internal quality improvement and research to enhance the care we provide. We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

How We Use Your Information

By providing your phone number or email address, you consent to receive appointment-related calls, text messages, and emails from our practice. Message and data rates may apply. You may opt out of non-essential communications at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting our office.

How We Use Your Information

Your information is used strictly to fulfill our clinical and administrative responsibilities. This includes scheduling and confirming appointments, sending appointment reminders, coordinating your care, processing billing and insurance inquiries, responding to your questions, and complying with legal and regulatory obligations. We may use de-identified information for internal quality improvement and research to enhance the care we provide. We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Cookies and Website Analytics

Our website uses cookies and similar technologies, including third-party analytics services, to understand how visitors use the site and to improve performance and content. These tools may collect IP address, device information, and pages visited in aggregate form. You can disable or delete cookies through your browser settings, though some site features may not function as intended. We do not use website tracking to make decisions about your medical care.

Third-Party Service Providers

We work with trusted vendors — such as our electronic health record system, scheduling and payment processors, and website hosting provider — who may process information on our behalf. These vendors are permitted to use your information only to perform services for us and, where PHI is involved, are bound by Business Associate Agreements and applicable law.

Data Protection

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. Digital and physical records are maintained under strict confidentiality protocols in compliance with healthcare regulations. While we work diligently to protect your data, no method of transmission or storage over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request access to your medical and personal information, to request corrections to inaccurate information, to request an accounting of certain disclosures, and to request restrictions on how your information is used, as permitted by law. To exercise these rights or raise a concern, please contact our office. We will respond promptly and will never retaliate for a
privacy complaint.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children online. Care for minor patients is arranged through a parent or legal guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with an updated effective date. Material changes affecting your PHI will also be reflected in our Notice of Privacy Practices.