TERMS & CONDITIONS — Precision Proctology & Aesthetics

Medical Disclaimer — No Medical Advice

All content on this website, including condition and procedure pages, blog articles, and educational materials, is provided for general informational purposes only. It is not medical advice and is not a substitute for a professional evaluation, diagnosis, or treatment by a qualified physician. Every patient's anatomy, symptoms, and history are different. Never delay or disregard professional medical advice because of something you read here.

No Physician-Patient Relationship

Using this website, submitting a form, or communicating with us electronically does not create a physician-patient relationship. That relationship is established only after an in-person or formally scheduled telehealth evaluation with Dr. Rodney Kratz or another clinician of the practice, and after appropriate consent and intake documentation are completed.

Medical Emergencies

Do not use this website, email, or text messaging for urgent or emergency medical needs. If you are experiencing severe pain, uncontrolled bleeding, fever, or any other emergency, call 911 or go to the nearest emergency department immediately.

Appointment Requests and Communications

Appointment requests submitted through the website are requests only and are not confirmed until our office contacts you. Please do not include detailed medical information in website forms or email, as these are not secure channels. Response times vary and are not guaranteed. By providing contact information, you consent to be contacted by phone, text, or email regarding your inquiry 
or care.

Individual Results and Expectations

Outcomes of surgical, medical, and aesthetic procedures vary from person to person and depend on anatomy, health status, adherence to post-operative instructions, and other factors. Any information about results, recovery timelines, or benefits described on this site represents typical expectations, not a guarantee or warranty of any particular outcome. Risks and alternatives are discussed individually during consultation as part of informed consent.

Testimonials, Reviews, and Photography

Patient testimonials and reviews reflect individual experiences and are not a promise of similar results. Any clinical photography displayed is used with written patient authorization and has not been altered to misrepresent outcomes.

Financial, Insurance, and Cancellation Terms

Insurance coverage varies by plan and procedure, and some aesthetic services are elective and not covered by insurance. Patients are responsible for deductibles, co-insurance, co-pays, and non-covered charges. Quoted fees are estimates and may change based on the care actually required. We ask that appointments be cancelled or rescheduled at least [CONFIRM — e.g. 48] hours in advance; late cancellations and missed appointments may be subject to a fee of [CONFIRM]. Deposits for elective procedures, where required, are handled per the terms provided at the time of scheduling.

Acceptable Use and Intellectual Property

All text, graphics, logos, photographs, and other content on this site are the property of Precision Proctology & Aesthetics or its licensors and are protected by copyright and trademark law. You may view and print content for personal, non-commercial use only. Copying, republishing, scraping, or using content for commercial purposes without written permission is prohibited. You agree not to use the site in any way that interferes with its operation, security, or other users.

Third-Party Links

This website may link to third-party sites or resources for convenience. We do not control and are not responsible for the content, accuracy, or privacy practices of those sites.

Accessibility

We are committed to making our website usable for all visitors. If you encounter difficulty accessing any content, please contact our office and we will work to provide the information in an alternative format.

Limitation of Liability

This website is provided "as is" and "as available," without warranties of any kind, express or implied, including accuracy, completeness, or fitness for a particular purpose. To the fullest extent permitted by law, Precision Proctology & Aesthetics, its physicians, and its staff are not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, this website or its content. Nothing in these Terms limits liability that cannot be limited under applicable law, and nothing here alters the standard of care owed to established patients.

Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Changes to These Terms

We may update these Terms & Conditions at any time. The current version will be posted on this page with an updated effective date, and continued use of the site constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Any dispute arising from use of this website will be brought in the state or federal courts located in King County, Washington.